Trochu Motors is a customer-focused farm equipment dealership in Central Alberta. We’ve been serving our community for 75 years. We have a great team and we’re looking to add to it. We are seeking a customer-oriented, responsible individual to join our service team full-time in a Precision Ag & Product Optimization role.
Tasks and Responsibilities:
- Troubleshooting and repair of precision ag and technology products both on-site and over the phone. May include mechanical work when necessary
- Training of parts, sales, and service teams on precision ag technology, as well as customer training and clinics
- Develop and maintain knowledge of the latest technologies and industry trends
- The sale and installation of precision ag products and technology
- Assisting the sales team with equipment demos and customer start-ups
- Accurately documenting tasks that are billable through the service department
- Attend relevant meetings with all internal departments and OEM companies
- Work with management to ensure proper stocking of key parts and components
- Using operational knowledge of all equipment to ensure full optimization of customer machines
- Further activities, duties, and responsibilities as required
Qualifications:
- Mechanically and technically inclined
- Prior experience in a technology support role
- Strong interpersonal skills
- Ability to work independently and as a team
- Agriculture equipment knowledge
- Ability to multi-task in a fast-paced environment
What we Offer:
- Benefit package
- RRSP matching
- Bonus program
- Training and development opportunities